1.             The Promoter: The promoter of this prize draw is Virgin Atlantic Airways Limited of, The VHQ, Fleming Way, Crawley RH10 9DF.

2.             Eligibility: The prize draw is open to all GB residents aged 18 years or over, except employees of the Promoter, their families, agents or any third party directly associated with administration of the prize draw.

3.             Promotion Period: The first opening date for entries is 00:01 on Tuesday 4th January 2022. The closing date of the last prize draw is 23:59 on Monday 31st January 2022. Upon purchase of a qualifying flight throughout the period from [00:00 on Tuesday 4th January 2022 until 23:59 on Monday 31st January 2022] (the "Promotion Period"), you will be automatically entered into the prize draw. A different prize will be available to be won on different days throughout the Promotion Period. Entries received after the prescribed time will not be considered for any prize.

4.             Entry: All bookings made during the specific promotional timeframes will be automatically entered into the draw and one entry per booking is permitted.

5.             Prize: Your time of entry into the prize draw will determine which prize you may be eligible to win as follows:

Time of entry between 00:01 to 23:59 on:

Prize

Draw Date

Tuesday 4th – 5th January 2022

To be announced on 04/01/2022 at 00:01

Winners will be drawn by Wednesday 12th January 2022

Wednesday 12th January 2022

To be announced on 12/01/22 at 00:01

Winners will be drawn by Wednesday 19th January 2022

Tuesday 18th – Thursday 20th January 2022

To be announced on 18/01/22 at 00:01

Winners will be drawn by Thursday 27th January 2022

Tuesday 25th January 2022

To be announced on 25/01/22  at 00:01

Winners will be drawn by Tuesday 1st February 2022

Monday 31st January 2022

To be announced on 28/01/22 at 00:01

Winners will be drawn by Monday 7th February

6.             Prize-specific conditions also apply: In addition to these terms and conditions, each prize is also subject to the further prize-specific conditions, set out in Annex 1 at the back of these terms and conditions. In the event of any conflict between these terms and conditions and any prize-specific terms and conditions, the prize-specific terms and conditions in Annex 1 will prevail.

7.             Winner Selection: Winners of each daily prize will be chosen by random draw [performed by a computer process] on the relevant draw date set out in the table in condition 5 above ("Draw Date"). The decision of the Promoter regarding any aspect of the prize draw is final and binding and no correspondence will be entered into about it.

8.             Winner Notification: The winner will be notified by email (using details provided at entry) within 7 working days of the Draw Date and will be required to respond to confirm eligibility and acceptance of the prize, within 7 days of initial contact. If a winner does not respond to the Promoter within 7 days of being notified by the Promoter, then the winner's prize will be forfeited and the Promoter will be entitled to select another winner in accordance with the process described above.

9.             Prize Acceptance: The winner will be notified within 28 days of acceptance of the prize to arrange fulfilment of the prize. In the event that the winner does not inform the Promoter within this time frame, the Promoter will reserve the right to not reissue the prize or limit its value at their sole discretion.

10.          The prize for the winner is non-exchangeable, non-transferable and no cash alternative is offered. The prize cannot be used in conjunction with any other offer, as stated in Appendix 1. Any VAA flight bookings using company concessions are excluded from this promotion.

11.          Participants are deemed to have accepted and agreed to be bound by these terms and conditions upon booking a qualifying flight during the Promotion Period. The Promoter reserves the right to refuse entry or refuse to award the prize [or seek recovery of its value if the prize has been awarded to anyone in breach of these terms and conditions.

12.          Opt-Out: If you would like to opt out of the prize draw, please contact the Virgin Atlantic Customer Centre within 24 hours of your booking.

13.          An entry must be made directly by the individual entering the Promotion. Bulk entries from trade, consumer groups or third parties will not be accepted. Incomplete or illegible entries and entries submitted by macros or other automated means together with entries which do not satisfy the requirements of these Terms & Conditions in full will be disqualified and will be not be counted. If it becomes apparent that an entrant is using a computer(s) to circumvent this condition by, for example, the use of ‘script’, ‘brute force’, masking their identity by manipulating IP addresses, using identities other than their own or any other automated means in order to increase that entrant’s entries into the Promotion in a way that is not consistent with the rules of the Promotion, that entrant’s entries will be disqualified and any prize awarded will be void. Entrants are not permitted to enter using anonymous email services such as, but not limited to, GuerillaMail, Dispostable or Mailinator.

14.          The Promoter does not guarantee continuous or secure access to its website. If for any reason a technical interruption, fault or site failure occurs when purchasing online, the Promoter does not take any responsibility for incomplete purchases and any incomplete purchases will not be considered valid for entry into the prize draw. The Promoter accepts no responsibility for any purchases which are not completed for any reason.

15.          The Promoter must be informed of any special access requests (wheelchair access or any similar access needs) which are necessary for the enjoyment of the prize.

16.          Promoter reserves the right to replace the prize with an alternative prize of equal or higher value if circumstances beyond the Promoter's control makes it necessary to do so.

17.          The Promoter reserves the right to hold void, cancel, suspend, or amend the promotion where it becomes necessary to do so.

18.          You will be responsible for ensuring that (at the time of travel) you and any person travelling with you are available to travel and hold valid passports (that will remain valid for at least 6 months after arrival at destination, including the US), any necessary visas, other required documentation to comply with applicable immigration or other travel regulations for the [flight or holiday in question] on the travel dates specified.

19.          All elements of the prize package must be used as part of the same trip. If the winner elects to use any or all portions of their prize with fewer than the entire booking, the prize will be awarded to the winner and any participating guests specific when the winner claims the prize and any remainder of the prize will be forfeited and shall not be subject to further or alternative compensation.

20.          Unless otherwise stated in the relevant prize-specific terms at Annex 1, the prize does not include travel insurance, the cost of transfers to and from airports or stations, food and drink, spending money, tax or personal expenses.

21.          Any costs incurred in addition to the prize package elements listed at Annex 1 shall be incurred at the winner’s and/or their guests expense including but not limited to: food, drinks, transport, telephone charges, room service, laundry service, optional excursions, tips, service charges, taxes, souvenirs, merchandise and any other incidental expenses.

22.          Responsibility for guests: The winner is responsible for the behaviour of themselves and any guests whilst using the prize and the winner and all guests must abide by any relevant terms and conditions set by the airline, hotel and cruise operator, which form part of the prize. Any children must be accompanied by a parent or legal guardian aged 18 years or over.

23.          The Promoter reserves the right in its absolute discretion to exclude the winner and/or any guest from participation in any aspect of the prize if any party fails to comply with the directions of the Promoter or any companies associated with the prize or if the winner and/or their guest act in a manner that is dangerous to themselves or to the public or is, in the opinion of the Promoter, anti-social in any manner or which causes a disturbance or nuisance to others.

24.          Personal data: Personal data supplied during the course of this promotion will only be used for the purpose of this Promotion by the Promoter and/or by any agent appointed by it to assist with running the Promotion on behalf of the Promoter. Your personal data may also be used for marketing purposes, where you have ticked the box to opt-in. Entrants’ personal data will be handled in accordance with the Promoter’s privacy policy, available at: https://www.virginholidays.co.uk/important/privacy-statement//

 

25.          The Promoter must either publish or make available information that indicates that a valid award took place. To comply with this obligation the Promoter will send the surname and county of prize winners and, if applicable copies of their winning entries, to anyone who emails [virginatlanticcompetitions@promowinners.com] or writes to [Virgin Atlantic Airways Limited, The VHQ, Fleming Way, Crawley RH10 9DF] (enclosing a self-addressed envelope) within [one] month after the closing date stated in condition 4. If you object to any or all of your surname, county and winning entry being published or made available, please contact the Promoter [Customer Centre Telephone: 0344 874 7747] . In such circumstances, the Promoter must still provide the information and winning entry to the Advertising Standards Authority on request.

26.          The Promoter's responsibility for loss or damage suffered by you

26.1        The Promoter (together with any associated agencies and companies) is not responsible for any loss or damage you suffer in connection with this Promotion or by accepting or using a prize won under this Promotion, that is not foreseeable. Loss or damage is foreseeable if either it is obvious that it will happen or if, at the time you accepted these terms, both the Promoter and you knew it might happen.

26.2        The Promoter does not exclude or limit in any way its liability to you where it would be unlawful to do so. This includes liability for death or personal injury caused by the Promoter's negligence or the negligence of its employees, agents or subcontractors or for fraud or fraudulent misrepresentation.

26.3        The Promoter is not liable for business losses. Any prize won under this Promotion is for domestic and private use. If you use the prize for any commercial, business or resale purpose we will have no liability to you for any loss of profit, loss of business, business interruption, or loss of business opportunity.

26.4        The Promoter is also not responsible for failure to meet any of its obligations under the Terms where such failure is due to events beyond its reasonable control.

26.5        Nothing in these terms and conditions is intended to affect or limit your rights under the law.  For more information about your rights contact your local Citizens Advice Bureau or Trading Standards Bureau.

27.          If any provisions of these terms and conditions are judged to be invalid, illegal or unenforceable, this will not affect or impact the continuation in full force and effect the remainder of the provisions.

28.          In the event of a conflict between these terms and conditions and the details in any promotional material, the details in these terms and conditions will prevail.

29.          The prize draw will be governed by English law and entrants to the prize draw submit to the jurisdiction of the English courts.

1.    Valid for VAA flight only bookings purchased through

1.1.  Virginatlantic.com in the UK (England, Scotland, and Wales only)

1.2.  Virgin Atlantic Contact Center in the UK (England, Scotland, and Wales only)

2.    VAA flight booking must be fully paid and ticketed to be entered in this draw. Open Tickets/Travel Voucher bookings are excluded from this promotion

3.    Any VAA flight bookings using company concessions are excluded from this promotion

4.    Valid for residents of Great Britain (England, Scotland, and Wales only)

5.    200 x £100 Amazon vouchers available to win –revenue bookings, Reward Flights and Points Plus Money bookings only; open tickets not allowed

6.    One entry per qualifying VAA flight booking with or without VAA airline partner connections e.g., VAA marketed flights operated by Delta (DL), Air France (AF), KLM (KL), or any other airline partners

7.    Once issued, flight booking is non-refundable/non-transferrable

8.    VAA will notify prize winners via E-mail in 7 working days after close of raffle. Prize winners have 14 days to accept their prize.

9.    Reward flights are subject to availability and full taxes, fees and carrier-imposed surcharges apply

10.  All passengers are carried by Virgin Atlantic in accordance with its Conditions of Carriage for Passengers and Baggage and its Conditions of Contract (as may be amended from time to time). Virgin Atlantic’s published Conditions of Carriage apply and are available at http://www.virginatlantic.com/gb/en/help-centre/conditions-of-carriage.html

11.  In the event there is a conflict between these terms and conditions and the Conditions of Carriage, the Conditions of Carriage will prevail

12.  Virgin Atlantic reserves the right to

12.1.             withdraw the promotion;

12.2.             cancel or change the promotion; and/or

12.3.             amend these terms and conditions at any time if circumstances make this necessary and without further notice

1.    Valid for VAA flight only bookings purchased through

1.1.  Virginatlantic.com in the UK (England, Scotland, and Wales only)

1.2.  Virgin Atlantic Contact Center in the UK (England, Scotland, and Wales only)

2.    VAA flight booking must be fully paid and ticketed to be entered in this draw. Open Tickets/Travel Voucher bookings are excluded from this promotion

3.    Any VAA flight bookings using company concessions are excluded from this promotion

4.    Valid for residents of Great Britain (England, Scotland, and Wales only)

5.    One entry per qualifying VAA flight booking with or without airline partner connections e.g., VAA marketed flights operated by Delta (DL), Air France (AF), KLM (KL), or any other airline partners

6.    100 Economy Bookings will be available to win an upgrade to Premium Economy and 50 Premium Economy Bookings will be available to win an upgrade Upper Class Upgrades when you book a VAA-operated flight in Economy or Premium Economy – revenue bookings, Reward Flights and Points Plus Money Bookings only

7.    Upgrades are valid on VAA-operated flights only

8.    Upgrades are not valid on non-VAA operated flights despite marketed by VAA e.g., VAA marketed flights operated by Delta (DL), Air France (AF), KLM (KL), or any other airline partners

9.    If there are multiple passengers travelling on the same winning booking, all passengers in the booking will receive complimentary upgrades in the next cabin up

10.  Upon Upgrade, passengers will be entitled to the baggage allowance of the upgraded product. Any additional baggage allowance (if applicable) resulting from the complimentary Upgrade will be applied at check in

11.  For complimentary upgrades into Upper Class, chauffer driven car service is not allowed

12.  Reward flights are subject to availability and full taxes, fees and carrier-imposed surcharges apply

13.  Upgrades are valid for Economy to Premium Economy, Premium Economy to Upper only (one cabin up upgrades)

14.  This prize is not valid on: Economy to Upper upgrades, Economy Light to Economy Classic upgrades, Economy Classic to Economy Delight upgrades, Economy Light to Economy Delight upgrades

15.  Upgrades for any travel from 01Apr22 until 30Sep22 only. Upgrades are not valid for any travel between 31Mar22-24Apr22. Strictly no date extensions

16.  Strictly subject to seat availability. If next cabin is full, we will offer upgrades in the next closest alternative route/flight/date where possible. VAA is not liable for any additional costs incurred if an alternative route/flight/date option is accepted. VAA/VAH is not liable for ground transfer costs if prize winner accepts an alternative route/flight/date option

17.  Fare difference charges may apply for subsequent changes to travel plans

18.  If your flight is cancelled due to operational reasons, flight cancellation policy applies. We will refund the value of your original ticket. Downgrade is not allowed. No refunds for proactive customer downgrades

19.  VAA will notify prize winners via E-mail in 7 working days after close of raffle. Prize winners have 7 days to accept their prize. Do not contact VAA.

20.  This prize has no monetary value

21.  This prize is non-transferrable

22.  All passengers are carried by Virgin Atlantic in accordance with its Conditions of Carriage for Passengers and Baggage and its Conditions of Contract (as may be amended from time to time). Virgin Atlantic’s published Conditions of Carriage apply and are available at http://www.virginatlantic.com/gb/en/help-centre/conditions-of-carriage.html

23.  In the event there is a conflict between these terms and conditions and the Conditions of Carriage, the Conditions of Carriage will prevail

24.  Virgin Atlantic reserves the right to

24.1.             withdraw the promotion;

24.2.             cancel or change the promotion; and/or

24.3.             amend these terms and conditions at any time if circumstances make this necessary and without further notice

1.    Valid for VAA flight only bookings purchased through

1.1.  Virginatlantic.com in the UK (England, Scotland, and Wales only)

1.2.  Virgin Atlantic Contact Center in the UK (England, Scotland, and Wales only)

2.    VAA flight booking must be fully paid and ticketed to be entered in this draw. Open Tickets/Travel Voucher bookings are excluded from this promotion

3.    Any VAA flight bookings using company concessions are excluded from this promotion

4.    Valid for residents of Great Britain (England, Scotland, and Wales only)

5.    One entry per qualifying VAA flight booking with or without VAA airline partner connections e.g., VAA marketed flights operated by Delta (DL), Air France (AF), KLM (KL), or any other airline partners

6.    300 flight vouchers worth £700 available to win. To use for future travel with VAA when you book a VAA-operated flight in any cabin on an applicable day – eligible bookings are revenue bookings, Reward Flights and Points Plus Money bookings

7.    This prize is non-refundable/non-transferrable/non-changeable

8.    This T&Cs supersedes any flexible booking policy offered by VAA/VAH

9.    This prize is as per winning VAA flight booking. VAA will contact the lead customer in the booking via E-mail if they have been selected in the random draw

10.  The winner must redeem this prize once for the same booking by Sep22 through Virgin Atlantic Contact Center showing winner confirmation E-mail

11.  Lead passenger in the original booking must travel. No refund on residual flight voucher balance. Lead customer is passenger 1.1 as referenced in the original booking information

12.  The voucher can be used against the cash element of a Reward Flight booking to cover taxes, fees and charges

13.  The voucher cannot be used for Points Plus Money bookings

14.  This prize is valid on VAA-operated flights only

15.  This prize is not valid on non-VAA operated flights despite marketed by VAA e.g., VAA marketed flights operated by Delta (DL), Air France (AF), KLM (KL), or any other airline partners

16.  This prize cannot be used for any future bookings fulfilled by Virgin Holidays e.g., holiday package bookings, flight+hotel, etc

17.  All travel must be completed by Sep22 only. Excludes any travel in 10Dec21-16Jan22; 10Feb22-20Feb22; 31Mar22-24Apr22. All travel means both departure date and return date. Strictly no date extensions

18.  Fare difference charges may apply for subsequent changes to travel plans

19.  If your flight is cancelled due to operational reasons, we will issue a non-refundable Travel Voucher to the value of £700 which can be used for future VAA booking. We will refund any residual value back through original form of payment.

20.  VAA will notify prize winners via E-mail in 7 working days after close of raffle. Prize winners have 14 days to accept their prize. This prize has no monetary value

21.  Reward flights are subject to availability and full taxes, fees and carrier-imposed surcharges apply

22.  All passengers are carried by Virgin Atlantic in accordance with its Conditions of Carriage for Passengers and Baggage and its Conditions of Contract (as may be amended from time to time). Virgin Atlantic’s published Conditions of Carriage apply and are available at http://www.virginatlantic.com/gb/en/help-centre/conditions-of-carriage.html

23.  In the event there is a conflict between these terms and conditions and the Conditions of Carriage, the Conditions of Carriage will prevail

24.  Virgin Atlantic reserves the right to

24.1.             withdraw the promotion;

24.2.             cancel or change the promotion; and/or

24.3.             amend these terms and conditions at any time if circumstances make this necessary and without further notice

1.    Valid for VAA flight only bookings purchased through

1.1.  Virginatlantic.com in the UK (England, Scotland, and Wales only)

1.2.  Virgin Atlantic Contact Center in the UK (England, Scotland, and Wales only)

2.    VAA flight booking must be fully paid and ticketed to be entered in this draw. Open Tickets/Travel Voucher bookings are excluded from this promotion

3.    Any VAA flight bookings using company concessions are excluded from this promotion

4.    Valid for residents of Great Britain (England, Scotland, and Wales only)

5.    One entry per qualifying VAA marketed and operated flight booking with or without VAA airline partner connections e.g., VAA marketed flights operated by Delta (DL), Air France (AF), KLM (KL), or any other airline partners

6.    10 Flying Club Gold Tier status for 12 calendar months AND 100,000 Virgin Points available for the lead booker to win when you buy an eligible VAA-marketed and operated flight in any cabin on an applicable day

7.    Eligible bookings are Virgin Atlantic Reward Flights, Points Plus Money bookings and full cash bookings where a Flying Club number is entered at time of booking. Open tickets are not eligible

8.    Applicable for flights purchased with a Flying Club number entered at time of booking

9.    The lead booker (over 18 years) will be entered into the prize draw providing they supply their Flying Club number at time of booking.

10.   Gold Tier status and benefits are valid for 12 months after issuance. Virgin Points do not expire.

11.  If you are selected as a prize winner and have Flying Club Gold status on the date of the draw, your Gold status will be extended by a further 12 calendar months or you can gift it to another Flying Club member.

12.  Please allow at least 14 days for your Gold Tier status and 100,000 Virgin Points to reflect in your FlyingClub account

13.  If the prize winner subsequently cancels the winning VAA flight booking, this prize will become void. Gold Tier status and 100,000 Virgin Points will be removed from your Flying Club account

14.  VAA will notify prize winners via E-mail in 7 working days after close of raffle. Prize winners have 14 days to accept their prize. Do not contact VAA. This offer is non-refundable/non-transferrable

15.  This prize has no monetary value

16.  Reward flights are subject to availability and full taxes, fees and carrier-imposed surcharges apply

17.  The earning and redemption of Flying Club points are subject to the standard Flying Club Terms & Conditions (which are subject to change from time to time). 

18.  All passengers are carried by Virgin Atlantic in accordance with its Conditions of Carriage for Passengers and Baggage and its Conditions of Contract (as may be amended from time to time). Virgin Atlantic’s published Conditions of Carriage apply and are available at http://www.virginatlantic.com/gb/en/help-centre/conditions-of-carriage.html

19.  In the event there is a conflict between these terms and conditions and the Conditions of Carriage, the Conditions of Carriage will prevail

20.  Virgin Atlantic reserves the right to

20.1.             withdraw the promotion;

20.2.             cancel or change the promotion; and/or

20.3.             amend these terms and conditions at any time if circumstances make this necessary and without further notice

1.    Valid for VAA flight only bookings purchased through

1.1.  Virginatlantic.com in the UK (England, Scotland, and Wales only)

1.2.  Virgin Atlantic Contact Center in the UK (England, Scotland, and Wales only)

2.    VAA flight booking must be fully paid and ticketed to be entered in this draw. Open Tickets/Travel Voucher bookings are excluded from this promotion

3.    Any VAA flight bookings using company concessions are excluded from this promotion

4.    Valid for residents of Great Britain (England, Scotland, and Wales only)

5.    One entry per qualifying VAA flight booking. Excludes bookings with VAA airline partner connections e.g., VAA marketed flights operated by Delta (DL), Air France (AF), KLM (KL), or any other airline partners

6.    140 bookings available to win back value of your VAA flight booking when you buy a VAA-operated flight in any cabin – revenue bookings only; open tickets, Reward Flights and Points Plus Money bookings are not eligible. Excludes ancillaries purchased e.g., extra legroom seats or additional baggage allowance

7.    This prize is valid on bookings with VAA-operated flights only

8.    This prize is not valid on bookings with non-VAA operated flights despite marketed by VAA e.g., VAA marketed flights operated by Delta (DL), Air France (AF), KLM (KL), or any other airline partners

9.    For bookings on 31Jan22 for travel until Sep22 only. Strictly no date extensions

10.  This prize is non-refundable/non-transferrable/non-changeable. This T&Cs supersedes any flexible booking policy offered by VAA/VAH

11.  Once redeemed, your flight booking becomes non-refundable and fare difference charges may apply for subsequent changes to travel plans

12.  If your flight is cancelled due to schedule changes, flight cancellation policy applies. No refunds allowed. Conversion to a non-refundable Travel Voucher is allowed

13.  VAA will notify prize winners via E-mail in 7 working days after close of raffle. Prize winners have 14 days to accept their prize. Do not contact VAA. Please allow refunds at least 21 days to reflect in your original form of payment

14.  All passengers are carried by Virgin Atlantic in accordance with its Conditions of Carriage for Passengers and Baggage and its Conditions of Contract (as may be amended from time to time). Virgin Atlantic’s published Conditions of Carriage apply and are available at http://www.virginatlantic.com/gb/en/help-centre/conditions-of-carriage.html

15.  In the event there is a conflict between these terms and conditions and the Conditions of Carriage, the Conditions of Carriage will prevail

16.  Virgin Atlantic reserves the right to

16.1.             withdraw the promotion;

16.2.             cancel or change the promotion; and/or

16.3.             amend these terms and conditions at any time if circumstances make this necessary and without further notice