We have accessible toilets on all of our aircraft. The location of these onboard do vary, so do check the seat map for the location of this on your flight.
Our cabin crew will be happy to help you to and from the toilet door, using the onboard wheelchair that is on every aircraft. However the crew cannot assist inside the toilet itself, for hygiene reasons.
The features of our accessible toilet include grab rails, a transfer chair and single/bifold doors.
If you think you will require further assistance once inside the toilet, please contact our Special Assistance team using our online form. They will be able to discuss your options with you in a discreet and tactful manner.