When you land
Free WiFi is available at V. C. Bird International Airport for a period of 15 minutes by connecting to the 'VC Bird Intl' network. After the initial 15 minutes, you will be prompted to provide card payment details.
If arriving on a Virgin Atlantic flight, a Virgin Holidays Rep will be ready and waiting to meet you at the exit, once you have cleared customs. Simply make your way outside the arrivals waiting hall to meet a Rep who will assist with the transfer to your hotel. If arriving on another airline, please make your way to the SunTours arrival desk, situated outside the arrivals hall.
On your holiday
We won't have Virgin Holidays Reps based in resort hotels but, rest assured, our team are based locally in Antigua and you can contact them via WhatsApp, phone or email.
If you have a problem with your hotel room, please speak to someone at reception in the first instance, as they’ll be best placed to help. If it’s not something they’re able to resolve, please contact us and we'll get back to you as soon as possible.