From 10 December, Virgin Atlantic customers at Los Angeles Airport (LAX) will enjoy a streamlined customer experience as the UK airline temporarily moves its full operation, including check in, into the Tom Bradley International Terminal (TBIT), from its usual home in Terminal 2.
To support a better customer experience during ongoing construction work, Virgin Atlantic will relocate to the world-class TBIT (also known as Terminal B), which boasts excellent facilities and amenities, many of which can be found in the central "Great Hall" in Departures and in the West Gates, a beautifully designed interior featuring extensive use of natural light.
As part of the terminal change, eligible customers will have access to the Star Alliance Lounge at LAX, in partnership with codeshare partner, Air New Zealand, which operates the lounge. From 10 December the lounge will be available to Upper Class passengers, with Virgin Atlantic Flying Club Gold members welcomed from 17 December. The Star Alliance Lounge offers impressive facilities and services, including spacious areas to work, dine or relax, shower suites, plus a serviced bar with complimentary cocktails and refreshments. An outdoor terrace also offers views over the airfield and distant Hollywood hills.
Sean Winston-Smith, Senior Manager for US Airports, Virgin Atlantic said:
“With increasing numbers of Virgin Atlantic customers travelling to or from Los Angeles, the relocation from Terminal 2 to the well-appointed Tom Bradley International Terminal (TBIT) is excellent timing to offer the most streamlined customer experience for everyone that flies with us from LAX. We’re also delighted to offer eligible loyalty customers access to the Star Alliance Lounge, thanks to our codeshare partner, Air New Zealand.”
Virgin Atlantic currently operates twice-daily services between Los Angeles and London Heathrow, with plans to increase service frequency to three times daily to the City of Angels from April 2022.