We've split our Conditions of Carriage into sections to make it easier to use.
Most recent revision: Revision 48 - 12 December 2022.
Use our new WhatsApp service. You can contact us via WhatsApp Web if you're on a desktop, or your normal app on your mobile.
You'll find the answer to most questions here. But if you have a specific flight or booking related query, drop us a line.
If you haven't found what you were looking for, choose the webform for your question and we'll get back to you as soon as possible.
If you do need to get in touch, just choose the method that suits you best - by completing a contact form, sending us a message, or giving us a call. We’re here to help.
Using our forms is often the easiest way to solve your problem. Choose the relevant contact form and we'll get back to you as soon as possible.
We've launched our new web messaging service. Log in to 'My booking' and look for the chat button to get started.