On any flight to or from a US airport, we are governed by the Air Carrier Access Act which prohibits discrimination on the basis of disability in air travel.
You can view a copy of this rule by clicking here which will take you to the U.S. Department of Transportation website.
You can also access this by contacting the Aviation Consumer Protection Division on the contact details below.
Calling from outside the US:
Phone: (202) 366-2220
TTY/Assistive device: (202) 366-0511
Calling within the US:
Aviation Consumer Protection Division
U.S. Department of Transportation
1200 New Jersey Ave, SE
Washington, DC 20590