When you land
Upon arrival into your destination airport, once you have collected your luggage, follow the signs to 'Ground Transportation' for your car, transfer or taxi.
If you have booked car hire, be sure to check in online for your car hire before you arrive. Simply pop in a few details and the Alamo team will be ready to welcome you when you arrive at the airport.
On your holiday
Please note that we no longer have Virgin Holidays Reps based in your destination, so you won’t be met by a Rep at the airport, but rest assured, our team based in the USA is available to contact via WhatsApp, phone or email.
If you have a problem with your hotel room, please speak to someone at reception in the first instance, as they’ll be best placed to help. If it’s not something they’re able to resolve, please contact us and we'll get back to you as soon as possible.