We believe everyone can take on the world. So, if you have accessibility or medical requirements, or just need some additional support, we can help with a wide range of assistance to make sure you enjoy our fabulous service at every step of your journey.
If you need special assistance at the airport, onboard or on your Virgin Atlantic Holiday, please let us know as early as possible (or at least 72 hours before your flight). Head to My booking to request wheelchair assistance and more, or get in touch through the options below. Our dedicated team are here to help make your trip amazing.
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Travelling with visual impairment
We can offer assistance at the airport and on board the aircraft with seat orientation and audio descriptions for entertainment.