Tickets cannot be transfered to other people

You will not be able to transfer your ticket to another person by completely changing the name, as tickets can't be transferred. You'll need to buy a new ticket.


If you've legally or officially changed your name

We can amend your ticket free of charge. We just need to see the supporting documentation, such as your marriage certificate, to prove you are the same person.

If you’re on your honeymoon or you get married while you’re away, it’s ok to travel under your maiden name.

The key thing is that the name on your booking and ticket matches the name on your passport.


If you've spotted a spelling mistake

If there’s a small spelling mistake in your name on the ticket, we can also amend this for free.


Get in touch to make changes

If you booked directly with Virgin Atlantic you can Contact us to make the necessary changes.

If you booked through a travel agent, please contact them directly.

Flight + Hotel bookings operated by Virgin Holidays

The lead passenger on your booking can Get in touch with our Customer Service team to amend your cancel your booking.

You will be advised of any additional costs for the new arrangements and any applicable amendment charges. A new invoice will be sent to you once confirmed.

To cancel a booking or remove someone from your booking, the lead passenger must notify us of the cancellation in writing, quoting the booking reference and if possible, the reasons for cancelling.