The lead passenger will always need to make any changes.
Booked with us direct on the phone or online?
Web Chat
This is the quickest and easiest way to make a change. Hit the red chat button on the bottom right of this page. This is open 24 hours a day, so you can contact us when it’s best for you.
If you refresh the page or navigate away, you'll lose your chat, and no one wants that.
Call us
If you’d prefer to speak to us over the phone, you can contact us here. (Click ‘Manage my booking’ and then ‘I want to change or rebook my flights’).
Travelling with Virgin Atlantic Holidays?
Call us
Speak directly to a Virgin Atlantic Holidays Advisor by clicking here.
If you booked a Flight + Hotel package
Call us
Speak directly to a Virgin Atlantic Holidays Advisor by clicking here
If you didn’t book with us
You’ll need to contact the company you booked with, as they may have a different rebooking policy.