Your boarding group is shown on your boarding pass

When you get your boarding pass, you’ll find a number from one to ten clearly marked on it.

Boarding groups

Customers who need extra time to get settled in will still be able to board first, followed by group 1, 2 and so on, in order. Please take note of your boarding group number before you arrive at the gate, so you know when it’s your turn, and keep an ear out for the announcements. 

  Ticket or loyalty membership
Group 1

Upper Class

Virgin Atlantic Flying Club Gold

Group 2


Virgin Atlantic Flying Club Silver

Group 3

SkyTeam Elite Plus

Air France / KLM Flying Blue Platinum

Air France / KLM Flying Blue Gold

Delta Diamond Medallions

Delta Platinum Medallions

Delta Gold Medallions

Group 4

Economy Delight


SkyTeam Elite

Air France / KLM Flying Blue Silver

Delta Silver Medallions

Singapore Solitaire PPS Club

Singapore Krisflyer Elite Gold

Virgin Australia Velocity Club

Virgin Australia Velocity Platinum

Virgin Australia Velocity Gold

Group 5 Virgin Atlantic Flying Club Red
Group 6-10 Economy