If you've already left the airport, you can contact the Virgin Atlantic lost baggage team:

SMS on 0748 133 9140 or WhatsApp us on 0344 209 7304

Tell them your flight number and date of travel, a description of your lost item and your seat number if you remember it.

How to claim lost items on your insurance

If you've lost something and would like to claim for it on your insurance, we can provide you with written confirmation that we have searched for the item you have described to us. Before requesting this from us you must check with your insurers first as this "confirmation of search" letter may not be sufficient proof of your loss. Our lost property handlers may charge for this service.

How to contact the airport's lost property department

If you lost your item in a public airport area you can try the airport's lost property service. They'll need as much detail as possible about the lost item and where you think you left it, as well as:

  • Your full name
  • Your address
  • Your telephone number
  • Your flight number and flight date

If they've found it, they'll be in touch to arrange its return to you. There will be an admin cost to get your item back, as well as the cost of postage or delivery.

If they don't find it, the lost property department should email you to let you know within 5 days.

Where we haven't listed a lost property office below, you can give our lost baggage team a try and they'll do what they can to help.

UK airports

Belfast

Email: 
lostproperty@bfs.aero

London Heathrow

Telephone:
08448243115 option 5

Website:
www.missingx.com

Edinburgh

Website:
https://www.edinburghairport.com

 

Manchester

Website:
www.manchesterairport.co.uk

Email: Terminal 2
manchester.t2@excess-baggage.com

US airports

Atlanta

Website:
https://www.aatc.org/lost-found/
 

Telephone:
001 404 530 2100 EXT 100

 

Las Vegas

Website
https://www.mccarran.com/

Telephone:
001 702 261 5134

New York

Website
https://panynj.lostandfoundsite.com/

Telephone
001 718 244 4225

Seattle

Website
https://lostandfoundsoftware.com/

Telephone:
001 206 787 5312

Austin

Website:
https://www.austintexas.gov
 

Telephone:
512-530-5678

 

Los Angeles

Website
https://www.flylax.com/lax-comments-and-contact-us/baggage-lost-and-found

Telephone
001 424 646 5678

 

Orlando

Website
https://www.orlandoairports.net/

Telephone:
MCO airport Lost and Found: (407) 825 2111

MCO Delta lounge (407) 825 5180

MCO Club lounge (407) 825 4747

Boston

Website:
https://www.massport.com/logan-airport/at-the-airport/passenger-services/lost-items/report-a-lost-item/
 

Telephone:
001 617 568 7514 and leave a message - please note will not receive contact unless item is found

 

Miami

Website:
https://lostandfound.miami-airport.com/

Telephone:
001 888 335 0690

San Francisco

Telephone:
001 800 435 9736

Website:
http://www.flysfo.com/contact-sfo

Email:
SFOLostandFound@flysfo.com

Washington

Website:
https://cs.flydulles.com/

Telephone
001 703 572 8479

Caribbean Airports

Antigua

Telephone:
001 268 484 2300 and 001 268 484 1328

Havana

Telephone:
0053 7649 5777

Website:
http://www.airportcuba.net/

Saint Vincent

Telephone:
091-9211525 Ext-3063

Barbados

Telephone:
001 246 420 2900 or 001 246 428 7101
 

Website:
https://www.gaia.bb/contact

Jamaica

Telephone:
001 876 684 1739

Website:
https://www.mbjairport.com/

Tobago

Telephone:

001 868 639 8547 or 001 868 639 8389

Website:
http://www.tntairports.com/

Email:

AATT@tntairports.com

Granada

Telephone:
001 473 444 4555
 

Website:
https://www.grenada-airport.com/services.php

The Bahamas

Telephone:
+1-242-337-1759

Africa Airports

Cape Town

Telephone:
0027 21 937 1200

Website:
https://capetown-airport.co.za/contact/

Johannesburg

Telephone:
0027 11 921 6262

Website:
https://ortambo-airport.com/airport/airport-contacts.html

Lagos

Telephone:

00234 1493 3385

Website:
https://airport-lost-and-found.com/

Other Airports

Bombay

Telephone:
0091 992 095 4654

Website:
https://www.ifly.com/airports/sahar-international-airport/

Islamabad

Telephone:
091-9211525 Ext-3063

 

Tel Aviv

Telephone:
00972 03 9754436

Website:
https://www.israelwelcome.com/lost-and-found

Email:
AvedotMa@iaa.gov.il

Delhi

Telephone:
0091 124 479 7300 and 0091 124 683 8410

Website:
http://www.newdelhiairport.in/lost-and-found.aspx

Email:
Lostproperty.dial@gmrgroup.in

Lahore

Telephone:

0092 42 9903100

Email:
info.lahore@caapakistan.com.pk

Hong kong

Telephone:

00852 2182 2018

Website:

https://www.hongkongairport.com

Email:
Lost-f@hkairport.com

Shanghai

Telephone:
0086 021 68340096

Email:
lostandfound@shairport.com