Baggage on board


All you need to know on how much you can take with you and what to do for extra, overweight, or oversized baggage.

Baggage Calculator

Check in baggage allowance,
additional and overweight baggage

        Hand baggage allowance        

        Taking sports equipment        

       Taking musical instruments      


Baggage restrictions


Information on baggage restrictions and dangerous goods.

       Restrictions on duty free liquids      

Dangerous or restricted items on board





Connecting flights


Find out about connecting between flights and what happens with your baggage.

Baggage and connecting flights




Baggage issues


What you need to know if your baggage is lost, damaged or you lose something.

What to do if your bags are delayed,
lost or damaged

     How to find your lost property     

 Home check in 
Find out about luggage collection service from your home.

Top tips

  You can check in at least 1 x 23kg bag* for free unless you're flying Economy Light.

*Passengers flying to or from Delhi, Mumbai, and Lagos, have a different baggage allowance.


  Check-in your bags at least 3hours before you fly.

Please be aware that there may be some delays at check-in and security processing.


  All tickets include hand baggage (max size 23 x 36 x 56cm or 9 x 14 x 22 inches) in addition to the normal stuff you'd carry with you, like your coat or handbag.


  It’s always worth packing a few essentials such as medication, valuables, basic clothing and toiletries into your hand luggage just in case the unexpected happens.

Just remember any liquids, creams, gels, pastes, aerosols and sprays under 100ml must be placed into a transparent, sealable bag no bigger than 8inx8in and must be able to close fully with all items inside. Anything over 100ml must stay in your checked-in baggage.