Closing your Virgin Atlantic account

We understand that sometimes you may want to close your account and erase your personal data. Whether you’re a Flying Club member or a Virgin Atlantic account has been created for you to manage a booking, we’re here to help make that process as smooth as possible.


First things first. What type of account do you have?

There is more than one type of account you may have with us:

Flying Club account

If you’ve joined our loyalty programme, Flying Club, you’ll have a dedicated account to earn and spend Virgin Points, view your tier status, and access exclusive rewards.

Virgin Atlantic account

If you’ve made a booking but haven’t joined Flying Club, we’ll create a Virgin Atlantic account for you. This gives you easy access to manage your trip, view your personal details and update your marketing preferences online. It works much like an account on other retail websites.

Virgin Red account

If you have a Flying Club account, you may also have a Virgin Red account. Virgin Red is the wider rewards programme for the whole Virgin family, giving you even more ways to earn and spend your points across a range of Virgin brands and partner. If you would like to close your Virgin Red account, please contact Virgin Red using their member support form.


What happens when I close my account?

Requesting to close your Flying Club account or Virgin Atlantic account includes the deletion of:

• Your personal profile details

• Your travel history and preferences

• Any stored marketing permissions

• Virgin Points (if you’re a Flying Club member)

• Any data and points held in any other accounts opened in your name

Once your account is closed, this action can’t be undone.

If you hold more than one Flying Club account: When processing your request to delete your data, we’ll check for any additional Flying Club accounts in your name. If we identify duplicates, we’ll close and permanently delete these too.

How to request account closure

If you'd like to close your Virgin Atlantic account please click on the button below 'Request to close your Virgin Atlantic account' and fill out the form there.

If you'd like to close your Flying Club account please click on this link: Close your Flying Club account and fill out the form there.


Want to learn more about how we use your data?

You can find full details in our Privacy Policy, including how we collect, store, and protect your information.