This Website Usage Policy applies to your use of Our Website and Our Mobile Application.

You may only use and access this Website for your own personal use and not for any Commercial Purpose. Using this Website for booking goods and services offered by VAA or modifying any existing bookings is solely permitted for transactions directly with Yourself as an individual and for no other purpose.

You are prohibited from using this Website, along with any associated materials, making or modifying any bookings or engaging in any transaction for any Commercial Purpose, or acting as a Commercial Entity or other organisation providing a service to the public or acting as a third party’s agent, unless you have prior written permission from VAA.  

We reserve the right to monitor the use of this Website and take action where a breach of this policy has occurred; this includes but is not limited to blocking or cancelling any bookings or purchases.

Term Definition
“VAA”

Virgin Atlantic Airways Limited, a company registered under the laws of England (Company Number 1600117) whose principal place of business is at, The VHQ, Fleming Way, Crawley, West Sussex, RH10 9DF

“We” or “Our”

Virgin Atlantic Airways Limited, a company registered under the laws of England (Company Number 1600117) whose principal place of business is at, The VHQ, Fleming Way, Crawley, West Sussex, RH10 9DF

“Website” or "Mobile Application" Any direct booking platforms owned by Virgin Atlantic Airways
“You” or “Yourself” Private individuals operating in a non-commercial capactiy
“Commercial Purpose” or “Commercial Entity” Persons or entities engaged in the buying, selling, or production of goods and/or services for profit