A new way to board your flight

We know that no one wants to spend more time waiting around at the gate than they need to. So, we’ve changed the way we board to make it clearer when to come forward, and avoid queuing up as much as possible.

Boarding group is shown on your boarding pass

When you get your boarding pass, you’ll find a number from one to nine clearly marked on it.

Boarding groups

Customers who need extra time to get settled in will still be able to board first, followed by group 1, 2 and so on, in order. Please take note of your boarding group number before you arrive at the gate, so you know when it’s your turn, and keep an ear out for the announcements. 

  Ticket or loyalty membership
Group 1

Virgin Atlantic Upper Class

Virgin Atlantic Flying Club Gold

Group 2

Virgin Atlantic Premium

Virgin Atlantic Flying Club Silver

Group 3

DI Diamond Medallions

DL Platinum Medallions

DL Gold Medallions

AF/KL Flying Blue Platinum

AF/KL Flying Blue Gold


Group 4

DL Silver Medallions

AF/KL Flying Blue Silver

Singapore Solitaire Life PPS Club / PPS Club / Krisflyer Elite Gold

Virgin Australia Club / Platinum / Gold



Economy Delight (V Class)

Group 5 Virgin Atlantic Flying Club Red
Group 6-10 Economy boarding