If you think you've left something behind, this page tells you what to do. If you have missing baggage that you checked into the hold, visit this page instead.
If you've left something on one of our aircraft or Clubhouse lounges it's best to speak to one of the team or the airport staff as soon as you realise so we can try and get it back to you there and then.
For important things like devices, wallets and passports, if we can identify who the item belongs to we'll try and get hold of you to let you know we have it. Any lost property that our staff or crew find is held for a month unless it's a perishable item. These are usually destroyed straight away.
