Top tips for travellers

Do I need a visa?

Check out our visa information pages which include the latest travel restrictions for every country we fly to.

USA travel advice

What time should I arrive at the airport?

Leave those last-minute airport dashes to the big screen! We recommend that you arrive at least two hours before your flight is due to leave.

Online check in

The best way to check in is online where you can pick your seat and print your boarding card. If you’re travelling with carry on baggage only, you can print off your own boarding pass and we’ll see you at the gate.

Check in online now

When does my flight depart/arrive?

Unsure of your timings? It's best to be safe than sorry. Check your departure and arrival time with our handy Flight status tool.

Flight status

Which terminal?

Our flights depart from and arrive at Terminal 4.

Counter check in and bag drop

Check in is located in Terminal 4, please check the screens as you enter for the Row number.

Check in starts from four hours before departure and closes one hour before departure.

Travelling in Economy?

Head to a kiosk in our self-serve zone to check in and/or print your bag tags, then drop your bags at our self-serve bag drop stations. There will be plenty of assistance from our Virgin Atlantic airport teams to aid you through the process.

Travelling in Upper Class or Premium?

You’ll see dedicated desks, where our teams will be on hand to check you in or if you prefer you can also use the self-serve zone

Baggage allowance

Airport facilities

Airport shopping


Grab that last-minute souvenir from one of New York JFK Airport's selection of shops.

Food and Drink

Food and drink

New York JFK Airport has a wide range of bars, cafes and restaurants to choose from.

Places to eat


Special assistance

Special assistance

Our special assistance team are on hand to help make your journey go smoothly.

Find out more about special assistance

Accessibility services

Find out about New York JFK Airport's accessible facilities.

Accessibility services