Top tips for travellers

Do I need a visa?

Check out our visa information pages which include the latest travel restrictions for every country we fly to.

Canada travel advice

What time should I arrive at the airport?

Leave those last-minute airport dashes to the big screen! We recommend that you arrive at least three hours before your flight is due to leave.

Online check in

The best way to check in is online where you can pick your seat, verify your passport and get a digital boarding pass.  If you're travelling with carry on baggage only, you can use your digital boarding pass, or print one off at the airport kiosks and we'll see you at the gate

Check in online now

When does my flight depart/arrive?

Unsure of your timings? It's best to be safe than sorry. Check your departure and arrival time with our handy Flight status tool.

Flight status

Which terminal?

Our flights depart from and arrive at Terminal 3.

Counter check in and bag drop

Check in is located in Terminal 3, Zone 5, please check the screens as you enter for the Counter number.

Check in starts from four hours before departure and closes one hour before departure.

Travelling in Economy?

Head to a kiosk in our self-serve zone to check in and/or print your bag tags, then drop your bags at our self-serve bag drop stations. There will be plenty of assistance from our Virgin Atlantic airport teams to aid you through the process.

Travelling in Upper Class or Premium?

You’ll see dedicated desks, where our teams will be on hand to check you in or if you prefer you can also use the self-serve zone

Baggage allowance

Airport facilities

Shopping

Grab some food or last-minute souvenir from one of Toronto Airport's selection of shops and restaurants.

What's at the airport

Getting to and from Toronto Aiport

Direct transport, parking, car rentals and more.    

Transport and parking

 

      

Special assistance

Special assistance

Our special assistance team are on hand to help make your journey go smoothly.

Find out more about special assistance

Accessibility services

Find out about Toronto Airport's accessible facilities.

Accessibility services