Flights to India and Pakistan


From Friday 19th November, passengers flying to Delhi, Mumbai and Islamabad should visit our check in desks in Zone G

From Wednesday 1st December, passengers flying from London Heathrow to Lahore should visit our check in desks in Zone A

Upper Class customers and Gold Flying Club members

If you’re flying in Upper Class, a Flying Club Gold member, or an eligible Delta customer, our Upper Class Wing and award-winning Clubhouse will also be reopening from 15th July too, alongside our Revivals lounge. You can enjoy the fantastic spaces, great food and drinks – and with a choice of waiter service or online ordering, we’ve made it an easy and seamless experience.


Please note that masks will need to be worn when moving around the lounges, and some areas will be closed or out of use for now.

To manage safe distancing, London Heathrow is only permitting those due to travel within the terminal, and are asking customers not to arrive more than 3 hours before their scheduled departure time.


We’re sorry to say we may not see all of your beautiful face when you arrive, since you’ll need to wear a mask at the airport. Masks can be purchased from vending machines or retail outlets in the terminal, or you can of course bring your own if you prefer. The health, safety and wellbeing of our customers and our people remains our top priority. You can see everything we’re doing to make sure you can fly safe, and fly well with us here.

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Our home at Heathrow Airport Terminal 3

Our home at Heathrow Airport is open again and we couldn't be happier. We're so looking forward to welcoming you back to Terminal 3, our dedicated check in area, and our fabulous Upper Class Wing.
Which terminal?

All flights depart from Terminal 3, you'll find us in Zone A.

From 19 November, passengers travelling to India and Pakistan should visit our desks at Zone G.


We no longer take cash payments so please bring an alternative for any additional charges or fees that may apply.

Do I need a visa?

Check out our Visa information pages for every country that we fly to.

Visa information

Connecting flights

If you're connecting onto a Delta flight, we've got some great news - all Virgin Atlantic and Delta flights from London Heathrow arrive and depart from our shared home at Terminal 3 (T3), offering the ultimate seamless service.

When does my flight depart/arrive?

Unsure of your timings? It's best to be safe than sorry. Check your departure and arrival time with our handy Flight status tool.

Flight status

Online check in

The best way to check in is online where you can pick your seat and print your boarding card. If you’re travelling with carry on baggage only, you can print off your own boarding pass and we’ll see you at the gate. Alternatively, you may use our automated self service kiosks at the airport. You'll find them in Zone A (open between 05.00 and 21.30) or in Zone G if travelling to India or Pakistan.

Check in online now

Travelling with kids?

Heathrow airport has a family room equipped with amazing soft play areas and games rooms available for free, so you can let the kids enjoy themselves whilst you sit back with a well-deserved cuppa.

More about flying with children

What time should I arrive at the airport?

Leave those last-minute airport dashes to the big screen! We recommend that you arrive at least two hours before your flight is due to leave.

Counter check in and bag drop

You’ll find our desks at London Heathrow Terminal 3 (T3). We have plenty of counters available to keep the queues as short as possible. If you have an evening departure, beat the queues and check in when it's quietest between 15:00 and 17:00 - leaving you time to relax.

Baggage allowance

Arriving at LHR

Check out this handy guide for some useful tips on how to prepare you and your party for passing through UK borders.

Let's go

Airport facilities

Heathrow has a wide range of pubs, cafes and restaurants to choose from.
Places to eat
Grab that last-minute souvenir from one of Heathrow's selection of shops.
Our team are always on hand to help make your journey go smoothly.
Find out about Heathrow's accessible facilities.
Accessibility services

Getting to and from the airport

By road

The M4 motorway is closest to the airport, which connects to the M25.

By taxi
London's black taxis stop outside the terminal.

By bus and coach

National Express, Megabus and local buses all connect the airport via the central bus station, close to the terminal.

By train and underground

Non stop Heathrow Express trains are available to London Paddington. London Underground's Piccadilly Line also serves the airport.

Both are available from the Terminal 2 & 3 station, which you can access from just outside arrivals at Terminal 3.

Airport transfers for Upper Class customers