What are the different child ticket options?

Firstly, what type of ticket do you need that best suits your needs?

Check out the basics before we delve into the good stuff.

Infant

Babies up to the age of two are classed as infants. They'll usually fly in the comfort of your lap, so we only charge 10% of the adult fare (plus any taxes, fees or charges). 

If you do require a seat for your infant, you’ll need to book that with us directly. Please Contact us.

While you are there you can also request a bassinet or cot, subject to availability.

You must be 12 or over to look after a lap infant onboard, and it's only one baby per lap please, or things get a bit too wriggly.

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Child

Child fares apply for children aged between two and eleven years old at time of travelling.
 

After you've booked your child seat, you can pre-select a kid's meal created especially for ages 2 to 12. Find out more here.

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Young Adult

Young person fares apply for children aged between 14 and 16 years old at time of travelling.
 

Please refer to our page on Young Persons Travelling Alone for more information about our policies on young people travelling without a parent or guardian.

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What you need to know before boarding your flight

Seating options for babies

All cots/bassinets should be requested in advance. If you already have a booking, please log in to My Booking where you can speak to an advisor via web messaging to request a cot/bassinet.

If you've not yet made your booking and wish to check the cot/bassinet availability before you book, please Contact us and let the advisor know you would like to request a cot/bassinet.

Available bassinets will be allocated in the order we receive the requests for each flight. Your seat number will be allocated ahead of Online Check In opening.

Children's baggage allowance

For children and infants who have their own seat, the same baggage allowances as adults will apply. Click here for details.

For infants on a lap (without their own seat) they’ll get one checked bag, except in Economy Light where no baggage is included.

If you're flying Economy Light, you may purchase one bag per infant at 50 GBP / 75 USD if you booked on or after 28th July 2021 or 45 GBP / 60 USD if you booked before 28th July 2021.

You can also bring a collapsible pushchair and car seat in addition to their free bag allowance. We will take this from you at the gate and pop in the hold.

At London Heathrow, all pushchairs (with the exception of Special Assistance pushchairs) are collected from the baggage reclaim.

Children's hand baggage

 

Babies and toddlers aged 0-23 months are entitled to one bag each weighing up to 6kg (or 13lb). Any children aged 2+ years are entitled to the same amount of hand baggage as an adult.

When travelling with infants or children you can bring a fully collapsible pushchair (which we can take from you at the gate and pop in the hold) and car seat, in addition to the free check in allowance. If you are travelling to London Heathrow, please be advised that pushchairs (with the exception of special assistance pushchairs) won’t be delivered to the aircraft door when you arrive and will be available to collect from baggage reclaim.

Alternatively, pushchairs that are a maximum of 23 x 36 x 56cm (that’s around 9 x 14 x 22 inches) when folded are permitted in the cabin with you as your hand baggage.

Please note pushchairs carried onboard are part of your hand baggage allowance, not an additional item. If your buggy does not fit in the baggage sizer at check in or at the boarding gate, the pushchair will be tagged by ground staff and checked in either at check in or the boarding gate. You must be able to place your foldable pushchair in the overhead bins unaided.

Liquid exceptions for infants and children

including food and medication

The following liquids are allowed in amounts greater than 100ml. Please bear in mind that you still shouldn’t bring excessive amounts:
 

  • Baby food and formula milk, when the infant for whom the food or milk is intended for is present. 
  • Liquid expressed breast milk can be carried even when the infant is not present, provided that the milk is in containers not exceeding 2000ml (2 litres). The milk must not be frozen, and there is no limit on the amount of containers that can be carried. When the infant is not present, gel/ice packs can also be carried in order to keep the milk cool. 
  • Prescription and over-the-counter medications, whether in liquid, gel or aerosol form, including eye drops and saline solution for medical purposes. Read more about travelling with prescription medications on our Special Assistance page.
  • Liquids or gels for passengers with disabilities, diabetes, or an appropriate medical condition 
  • Items used to augment the body for medical or cosmetic reasons, such as prosthetic breasts and bras containing gels.

Onboard your flight

Kids entertainment

Vera is the name of our inflight entertainment system onboard your flight. Here you'll find a designated Kids section to keep your kids entertained with movies, TV, audio and games suitable for small eyes and ears.

If there is content isn't suitable for your little travellers, we've included a parental block as part of our inflight entertainment system. For help with setting this up, just speak to a member of the cabin crew on board. 

 

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Inflight entertainment

Kids meals

Kids meal options

If you'd like to order any children's meals you need to do so separately which can be done easily online in My Booking. You can do this any time from booking up to 24 hours before your flight.

 

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kids meals
Kids meal

We’ve created our kids’ menu with the fussiest child in mind, so it includes a variety of familiar dishes that are sure to tickle their tastebuds. It's designed for children who are aged from 2 to 12 years old and have their own seat. 

Flying with kids

Kids meals aren't always vegetarian, so if they're veggie they should go for the adult vegetarian option rather than a kids meal.

If you don't order one before you fly it's ok, they'll be able to choose from the delicious adult options available onboard.

We adhere to allergen guidance under European and UK food legislation, which may be different in other jurisdictions. The allergens declared refer to the ingredients only, the food items may contain traces of allergens since they are processed on or with equipment that processes products that may contain allergens.

We cannot guarantee the absence of food allergen or peanut traces in our meals, both on board and at the airport.  A list of food allergens contained in meals served on flights departing from the UK and USA is available on board from your Cabin Crew.

Our suppliers are based all around the world and not every country has the same legal requirements for providing allergen information. On flights to the UK, allergen labelling on pre-packaged items may not reflect all of the allergens required to be declared in the UK. For passengers flying from the USA, we also adhere to the three additional Nuts listed under US Allergen advisory information.

Peanuts are never knowingly included in any of our meals on board. However, our meals are not produced in a nut-free environment so may contain traces.

All other nuts may also be served on our flights to other passengers as part of the menu ingredients and/or the snack service, in any cabin. We also can’t stop other passengers from bringing (or eating) their own food onboard, which may include nuts.

In view of the above, we strongly encourage passengers to take all necessary precautions to prepare for the possibility of inadvertent exposure.

If you have a severe allergy, please see our Special Assistance pages.

Feeding your baby onboard

Mothers are welcome to breastfeed onboard. Our crew will make you as comfortable as possible, and can provide an extra blanket or a seat in the galley if you'd like some more privacy. We can’t store expressed milk, but we have ice and ice buckets if you need to keep it cool for later use.

If you're bringing baby food, milk or formula in your hand baggage, make sure you read about the airport security guidance on how much and what you can bring. Here's the guidance for the UK.

If you're flying from London Heathrow you can reserve your baby milk or formula and collect it at the airport

If you need milk warming up, just let the cabin crew know and they’ll be happy to do it, by warming it in hot water then leaving it to cool.

Travelling with an infant on your lap – You can request a pureed baby meal (suitable up to 12 months old) via My Booking. We only offer a baby meal, so if your little one has moved on to solid food please bring something along with you for them to eat.

Travelling with an infant in their own seat – You can request a baby meal or a child meal.

How to claim if your baggage has arrived damaged or has missing items

Our ground staff in the baggage hall will assess the damage and, in some airports, try to settle your claim immediately by arranging a replacement bag (if your bag is no longer useable) or by referring you to our repair company.

If you wish to make a claim with us for damaged baggage and missing items, you must complete our Damaged Baggage form & attach PDF - Damaged baggage or missing contents within seven days of the baggage being placed at your disposal.

If you wish to make a claim with us for damaged baggage, you must complete this form to ensure payment can be claimed.

We do everything we can to take care of your baggage when it is in our care but unfortunately, cosmetic, or minor damage can occur. We are unable to accept claims for this kind of damage which includes scuffs or dents that do not affect the structure of the bag.

 

If you prefer to send by post

Please Complete our Baggage Claim Form for damaged bags and/or contents and send to the below address, ensuring a copy of any receipts are sent as we will not be able to send back original copies.

UK Postal address                                                     US Postal address

Virgin Atlantic                                                           Virgin Atlantic
Customer Care                                                         Customer Care

The VHQ                                                                     5787 Vineland Road                       

Fleming Way                                                             Suite 204, Orlando   

Crawley                                                                     Florida, 32819

RH10 9DF                                                                   

UK 

Additional information

Helpful tips

Our crew recommends
Kids snacks