Our nut and allergen policy
We adhere to allergen guidance under European and UK food legislation, which may be different in other jurisdictions. The allergens declared refer to the ingredients only, the food items may contain traces of allergens since they are processed on or with equipment that processes products that may contain allergens.
We cannot guarantee the absence of food allergen or peanut traces in our meals, both on board and at the airport. A list of food allergens contained in meals served on flights departing from the UK and USA is available on board from your Cabin Crew.
Our suppliers are based all around the world and not every country has the same legal requirements for providing allergen information. On flights to the UK, allergen labelling on pre-packaged items may not reflect all of the allergens required to be declared in the UK. For passengers flying from the USA, we also adhere to the three additional Nuts listed under US Allergen advisory information.
Peanuts are never knowingly included in any of our meals on board. However, our meals are not produced in a nut-free environment so may contain traces.
All other nuts may also be served on our flights to other passengers as part of the menu ingredients and/or the snack service, in any cabin. We also can’t stop other passengers from bringing (or eating) their own food onboard, which may include nuts.
In view of the above, we strongly encourage passengers to take all necessary precautions to prepare for the possibility of inadvertent exposure.