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At the airport

Get your trip off to a flying start. From check in details to airport facilities for departures, and onward travel information for arrivals, don't stress - we've got it covered.
Airport guides
On this page:
  • Security
  • Baggage
  • Special assistance

Security

  • Connecting flights

    Connecting flights

  • Boarding your flight

    Boarding your flight

  • Changing the name on your booking

    Changing the name on your booking

  • Restriction on bringing food into the UK

    Restriction on bringing food into the UK

  • Security and passport control

    Security and passport control

Baggage

  • Check in baggage, additional and overweight baggage

    Check in baggage, additional and overweight baggage

  • Baggage and connecting flights

    Baggage and connecting flights

  • Duty Free liquids

    Duty Free liquids

  • Find lost property

    Find lost property

  • Hand Baggage Allowance

    Hand Baggage Allowance

  • Powder restrictions

    Powder restrictions

  •  [BR in IDP] Banned and restricted items onboard

    [BR in IDP] Banned and restricted items onboard

  • Restrictions on duty free liquids

    Restrictions on duty free liquids

Special assistance

If you have accessibility or medical requirements, or just need some additional support, we can help with a wide range of assistance to make sure you enjoy our fabulous service at every step of your journey.

More about special assistance

Help topics



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