Flying with children

Special assistance

If you have accessibility or medical requirements, or just need some additional support, we can help with a wide range of assistance to make sure you enjoy our fabulous service at every step of your journey.

More about special assistance

Duty free shopping

Pre-order with Retail Therapy and get your duty free shopping delivered to you onboard or at home.

Shop for fragrances, watches, jewellery, spirits, gifts and accessories from brands you know and love, with up to 50% off high street prices.

You can pre-order online before your flight and choose to get your shopping delivered to home or direct to your seat onboard your next flight, so there's less to carry at the airport.

There are also items that aren't duty free so you can enjoy shopping without flying.

Best of all, Flying Club members will earn 2 points for every £1 spent online at Retail Therapy, onboard the flight or telephone purchases.

Get Retail Therapy